Duties & Responsibilities
- Liaise with international payment companies to explore the new digital products and services.
- Perform the testing and walk-through sessions with development / testing team, test case review.
- Write test plan, define test scope and perform end-to-end testing to ensure the quality of the card, merchant service, internet banking and mobile app; also end user deliveries.
- Manage Manual, procedure and card products/
services profitability and growth.
- Create and maintain documentation on Card Business systems and processes.
- Manage new client implementations card scheme programming implementations handling all associated interactions with processors, card manufactures and other third-party providers.
- Work closely with the Compliance, Risk and Strategy & Planning team to roll out new projects/procedures.
- Provide support on investigations and resolution of issues relating to digital business products/services.
- Review and handle reported complaints and issues related Digital Business products/service.
- Perform basic troubleshooting and handle the operations of different systems / applications, and report any errors or bugs and participate in work around and applying solutions.
- To reconciliation transaction report on transaction authorization/clearing, and settlement between card scheme and WBC.
- To track the report of card scheme, dispute resolution for acquiring and issuing.
- Bachelor Degree in Finance and Banking or related fields
- Fluent using English written and verbal.
- Minimum 3-5 years of experience in card management system or other similar experience.
- Good knowledge of card, dispute, clearing and settlement with another card scheme etc.
- Be proactive and good team work and customer service
- Strong interpersonal skills.
- Honestly, commitment and hard work
We offer competitive remuneration package and opportunity for career and personal development.
How to Apply
Phone: 089 333 767
Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang, Phnom Penh.