Senior Officer, IT Application Support

Location: Head Office

Position: Senior Officer, IT Application Support

Deadline: December 31, 2022

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Duties & Responsibilities

  • Serve as the first point of contact for helpdesk support seeking technical assistance over the phone, email or verbal
  • Determine the best solution based on the issue and details provided by helpdesk support
  • Direct unresolved issues to the next level of support personnel or technical personal
  • Record events and problems and their resolution in logs
  • Be able to identify what is required before each task can be begun or completed.
  • Prioritize issues raised and resolve it accordingly.
  • On-time general troubleshooting on databases and applications
  • Work closely with support team and development team to solve problem related to systems
  • Well understand our credit system on loan, savings, reporting and nature of our business and process
  • Follow-up and update system status and information

Requirement Competencies

  • Knowledge in programing language such as ASP.NET(C#), Java, HTML, CSS, JavaScript, SQL script;
  • Well understand in data interchange technology such as XML and JSON;
  • Knowledge in database design and development such as SQL Server/Oracle, and SQLite;
  • Prior in banking and finance such as loan, savings and accounting;
  • Support various applications and platforms;
  • Support the roll-out of new applications;

Benefit Packages

We offer competitive remuneration package and opportunity for career and personal development.

How to Apply


Phone: 089 333 767

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I,

Boeung Keng Kang , Phnom Penh.