Senior Officer, IT System Administration and EA Support

Location: Head Office

Position: Senior Officer, IT System Administration and EA Support

Deadline: May 31, 2023

Apply Now

Duties & Responsibilities

  • Propose a standard and effective system architecture and configuration
  • Propose redundant or HA of each services/application and ensure all are available 24/7
  • Install and design services/application clustering to ensure services and other application are running with high-availability to avoid single point of failure from application
  • Support and solve every issue in under IT System Admin unit.
  • Backup and Recovery Management
    • Well understanding of backup solution and architecture
    • Ensure backup profiles (both file server and core banking database) are running as schedule such as Daily, Weekly, Monthly and Yearly
    • Ensure all data are backup and restorable by conduct the quarterly restore test
    • Fully support any issue or incident occur of backup and restore
    • Define backup and recovery procedure and guideline
  • Log/issue of backup and recovery are fully analysed with effective solution and recorded
  • Clearly understand and working with vendor to get deeply understand of data center and server
  • New data center, server and application architecture at follow the infrastructure diagram.
  • Logical and physical application security implementation at is met the business requirement
  • Resolve issue related to services/application in timeline manner include preventative plan
  • New project that assign by line manager
  • Weekly and monthly update status of project
  • Daily task and system health check
  • Weekly, Monthly and Quarterly task update
  • Self-motivate and tech research to improvement themselves as well as organization
  • Enchantment of hard and soft skill align with IT technology’s roadmap
  • Builds strong relationships with internal team, the cross function, end user and supplier
  • Be polite communication between staff and other peoples surrounding
  • Weekly, monthly, quarterly report and company direction
  • Liaises with
    • Related department and Branch
    • Internal and external auditors


Requirement Competencies

  • At least Bachelor degree or equivalent on Computer Science or Information Technology.
  • At least 1 year of server and technical support experience.
  • Experience in system backup and recovery technology.
  • Hand-on experiences with Linux/Unix platform are desirable.
  • Experience in IT server management and Support function.
  • Knowledge of relevant infrastructure tools and technologies.
  • Knowledge and experience in developing and implementing IT guidelines/procedures.
  • Prior experience with a 24/7 technical operational environment is highly desired.
  • Knowledge and ability to manage application/services operations as well as align to appropriate standards.
  • Should have 2 years’ experience in Server and System administration.
  • Strong good communication and interpersonal skills.
  • Strong verbal and interpersonal skill.
  • Skill on building good relationship with vendor.
  • Other tasks as assigned.

Benefit Packages

We offer competitive remuneration package and opportunity for career and personal development.

How to Apply

Phone: 087 666 870

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I,

Boeung Keng Kang , Phnom Penh.