Senior Officer, Loan Recovery

Location: Branch Office

Position: Senior Officer, Loan Recovery

Deadline: December 15, 2023

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Duties & Responsibilities

  • Formulate plan of detail actions of written off loans from previous and current years.
  • Set out the detail actions and target of WO recoveries in daily weekly and monthly.
  • Engage and approach all branch managers and regional manager to discuss and explore practical technique and strategies to incorporate into the plan.
  • Identify and assess a recovery likelihood of WO clients, rating Low, Medium, or High.
  • Coordinate with CSO to identify WO clients and classify them into four different categories according to combination of their willingness to pay and capacity to pay
  • Home visit all WO clients.
  • Work closely with BM and CSO to execute recovery techniques and strategies including, WO mapping, regular home visit and chasing, and collecting.
  • Report the status of loan recovery progress and challenges to direct supervisor.
  • Share recovery experiences and lessons learnt to BM and CSO to get them better knowledge and understood for improving the loan assessment in the next loans made/originated.
  • Any other duties that may be assigned by Head of Credit Recovery from time to time.

Requirement Competencies

  • Must understand and agree on WBC Mission, purpose, values, and objectives
  • Bachelor Degree in Finance/Banking or other related equivalent.
  • Must have strong numeric and analytical skills, and strong team spirit.
  • Must have commitment to assigned tasks and have the ability to work under pressure.
  • Be able to operate smartphone and/or tablet/iPad.
  • Minimum 2 years experience in microfinance operations.
  • Strong interpersonal, communication, staff supervision, training and management skills.

Benefit Packages

We offer competitive remuneration package and opportunity for career and personal development.

How to Apply

Phone: 087 666 870

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang, Phnom Penh.