Manager, Card Operations

Location: Head Office

Position: Manager, Card Operations

Deadline: June 30, 2022

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Duties & Responsibilities

  • Liaise with international payment companies to explore the new digital products and services.
  • Perform the testing and walk-through sessions with development / testing team, test case review.
  • Write test plan, define test scope and perform end-to-end testing to ensure the quality of the card, merchant service, internet banking and mobile app; also end user deliveries.
  • Manage Manual, procedure and card products/services profitability and growth.
  • Create and maintain documentation on Card Business systems and processes.
  • Manage new client implementations   card   scheme   programming   implementations   handling   all   associated   interactions   with   processors,   card manufactures and other third-party providers.
  • Work with sales and marketing team on sale target and marketing related activities including campaign and promotional for Card
  • Work closely with the Compliance, Risk and Strategy & Planning team to roll out new projects/procedures.
  • Review and handle reported complaints and issues related Digital Business products/service.
  • Provide support on investigations and resolution of issues relating to digital business products/services
  • Perform basic troubleshooting and handle the operations of different systems / applications, and report any errors or bugs and participate in work around and applying solutions.
  • Support vendor relationships, vendor contact list, business review, account management, resolving day to day issues, and supporting strategic initiatives.

Requirement Competencies

  • Bachelor Degree in Finance and Banking or related fields
  • Fluent using English written and verbal.
  • Minimum 3-5 years of experience in card management system or other similar experience.
  • Good knowledge of Card Product, CSS and other card scheme etc.
  • Be proactive and good team work and customer service
  • Strong interpersonal skills.
  • Honestly, commitment and hard work

Benefit Packages

We offer competitive remuneration package and opportunity for career and personal development.

How to Apply


Phone: 089 333 767

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang , Phnom Penh.

Customer Service Care

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+855 23 963 333

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