Senior Officer, Fraud and Authorization

Location: Head Office

Position: Senior Officer, Fraud and Authorization

Deadline: February 28, 2023

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Duties & Responsibilities

  • Liaise with international payment companies to explore the new digital products and services.
  • Perform the testing and walk-through sessions with development / testing team, test case review.
  • Write test plan, define test scope and perform end-to-end testing to ensure the quality of the card, merchant service, internet banking and mobile app; also end user deliveries.
  • Manage new client implementations   card   scheme   programming implementations handling all   associated interactions with processors, card manufactures and other third-party providers.
  • To design workflow and create test scenarios to align with system and business process.
  • Work closely with the Compliance, Risk and Strategy & Planning team to roll out new projects/procedures.
  • Provide support on investigations and resolution of issues relating to digital business products/services.
  • Review and handle reported complaints and issues related Digital Business products/service.
  • Perform basic troubleshooting and handle the operations of different systems / applications, and report any errors or bugs and participate in work around and applying solutions.
  • To reporting of the card authorized, card fraud and any suspicious of transactions to card scheme and WBC.
  • To track the report of card scheme, fraud & Authorization for acquiring and issuing.

Requirement Competencies

  • Bachelor Degree in Finance and Banking or related fields.
  • Fluent using English written and verbal.
  • Minimum 1 year of experience in card management system or other similar experience.
  • Good knowledge of card, dispute, authorization, fraud with another card scheme etc.
  • Be proactive and good team work and customer service.
  • Strong interpersonal skills.
  • Honestly, commitment and hard work.

Benefit Packages

We offer competitive remuneration package and opportunity for career and personal development.

How to Apply

Applyjob@wooribank.com.kh

Phone: 087 666 870

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I,

Boeung Keng Kang , Phnom Penh.

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+855 23 963 333

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