Senior Officer, Merchant Acquisition

Location: Head Office

Position: Senior Officer, Merchant Acquisitions

Deadline: December 31, 2022

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Duties & Responsibilities

  • Manage end-to-end communication with all relevance stakeholders including partner, marketing team, activation team, and business partnership team
  • Link all marketing activities with the activities of the merchant team
    • Equip the Client Acquisition Officer (CAO) with appropriate resource and material to achieve activation and promotion launching objective.
  • Coordination assigned group of CAOs to perform Merchant acquisitions at event activation site
  • Assist senior officer, Merchant TFT Operation for supporting of CAO, branches, and Merchant team
  • Collaborate with Marketing team for all marketing activities
  • Collaborate with Branch office for activation activities
  • Help administrative work of program or activation for merchant team
  • Work with merchant business partnership for all arrangement and to ensure the best customer service experience offering to customers during activation.
  • Respond on ground with customers to solve inquires & complaint & service issues with related department
  • Weekly schedule to call CAO activation team
  • Collect feedback from ground to consolidate for management
  • Perform other tasks as assigned by line manager

Requirement Competencies

  • Bachelor’s degree in finance and banking, marketing, sales, or any relevant field
  • At least 2 years of public communication and event activations
  • Experienced in sales or customer service
  • Good communication skills & Customer-oriented mindset
  • Good knowledge in sales and marketing skills
  • Problem-solving attitude & Aptitude for fostering positive relationships
  • General level in using Computer, Email, Microsoft Word, Excel

Benefit Packages

We offer competitive remuneration package and opportunity for career and personal development.

How to Apply

Phone: 089 333 767

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang, Phnom Penh.

Customer Service Care

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+855 23 963 333

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