Manager, IT Digital System and Support

• To manage and monitor system service and make sure service run smoothly.
• To communicate with external support vendors to address any issue.
• To implement the updated versions of software.
• Provide training to support staff related system product and service.
• To define and document system test plans for user acceptance testing and regression testing deliverables.
• To create or update documentation related to the activity performed (design document, maintenance procedure).
• Take ownership of the team performance, lead and develop staff under supervision.
• Troubleshot and resolve any issue related to payment system.
• Provide support to end user and relevant team.
• Well understand about SWIFT message and ISO message.
• Well understand both local and international payment system (CSS, VISA, Master,…).
• Experience with SWIFT Alliance line of product is necessary.
• Research new feature/technology related to SWIFT system and payment system.
• To provide support for other project initiatives, when requested by management, to manage and/or participate in these project initiatives in line with the Bank’s strategic plans.
• Develop business case for critical system changes.
• Participate in the organization and planning of development resources and schedules.
• Keep improving web service/APIs skill to support company growth.
• Other tasks as assigned.

• Bachelor degree in computer science or in related field.
• At least 2+ years of experience in working with the SWIFT network and payment system.
• Knowledge in programing language such as deeply understand on java or JavaScript is compulsory, data interchange technology such as XML and JSON, PLSQL, SQL query language, communicating between web service/APIs to core banking system and other external system.
• Knowledge in database such as Oracle, SQL server.
• Strong troubleshooting and problem solving skills.
• Knowledge in banking or finance is a plus.
• Knowledge in core banking system is a plus.
• Must be a quick learner, able to conduct independent research, methodical, careful, and very well organized.

We offer competitive remuneration package and opportunity for career and personal development.

Apply: job@wooribank.com.kh

Phone: 089 333 767

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang, Phnom Penh.