Senior Officer, MIS Operation Support

ទីតាំង: Head Office

មុខតំណែង: Senior Officer, MIS Operation Support

ផុតកំណត់: ខែ​តុលា 31, 2022

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កាតព្វកិច្ច និងទំនួលខុសត្រូវ

  • Play role as a tester on system bug fixing, restoration test on T24 system as quarterly and Be doer on loan write-off to T24 system;
  • Rarely escalate problems to Manager, MIS Operations Support if the relevant problems or issues details involve higher level;
  • Daily support on declaration product parameters and authorization some transaction from Officer, MIS;
  • Day to day to end user operational support in order to provide basic problem resolution of core banking
    system;
  • Daily support all kinds of in-house systems and credit bureau (B2B) system;
  • Day to day to end user operational support on iPad application (VPS-LA & LC) in order to provide problem
    resolution as well;
  • Daily support to mobile money partner (Wing, eMoney, True money & Smart luy and Ly Hour Weyluy);
  • Daily support to Mobile Banking service (MB app);
  • Daily support to request of penalty waives, update VC code, CSO code, PD capture…etc;
  • Ensure problems and solutions are recorded into help desk system properly;
  • Prepare and provide/refresh any training courses to poor end users selective to improve their daily work smoothly related to system;
  • Keep updating information to users (Teller, Teller Supervisor, RSA, CSO/Co, BM & RM) about system change;
  • Prepare and provide/refresh any training courses to poor end users selective to improve their daily work smoothly related to system;
  • Keep updating information to users (Teller, Teller Supervisor, RSA, CSO/Co, BM & RM) about system
    change;

Requirement Competencies

  • Bachelor degree in accounting field or other equivalent fields;
  • At least 1 year experience with core banking system (CBS), TX system(ATM) or accounting system;
  • Skills on using computer programs (Word, Excel, Power-point, Lotus Notes);
  • Skills on problem solving;
  • Skill on accounting in MFI;
  • Strong calculation skills;
  • Good understanding, speaking and writing in English language are preferable.

Benefit Packages

We offer competitive remuneration package and opportunity for career and personal development.

របៀបដាក់ពាក្យ

Applyjob@wooribank.com.kh

Phone: 089 333 767

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I,

Boeung Keng Kang , Phnom Penh.

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