- Prepare clear plan of action to the team and project stakeholder.
- Involve with IT business analysis team and vendor to analyst system requirement and to provide system analysis, impact analysis and proposed solution to requester.
- Implement/maintain e-banking system such as internet banking, swift and other payment system.
- Implement and update security on internet banking system and other e-banking system.
- Analyze & troubleshoot production issues.
- Project planning and task management.
- Provide timely system support to the end users in regard to card system inquiries/issues to ensure smooth card operations.
- Prepare/manage SIT, UAT and Pre-production activities with vendor and project stakeholder.
- Take ownership of the team performance, load and develop staff under supervision.
- To manage and monitor system service and make sure service run smoothly.
- Record daily issue in ITSM system, which are reported by customers, branch user, and update issue status for further keep track and analysis of the issue for improvement.
- Ad-hoc KPI as assigned by direct manager.
- Bachelor’s degree in IT or relevant field.
- Minimum 2 years of working experience in e-banking system such as internet banking, or relevant experiences.
- Strong in research skill.
- Basic understanding of API integration.
- Basic knowledge of database such as MS SQL, Oracle, PL/SQL.
- Well understanding on internet banking system such as Temenos Infinty, Flexcube direct banking, or relevant system.
- Strong analytical and problem-solving skills.
- Basic knowledge of software security.
- Strong verbal & interpersonal skills.
- Problems encountered may require the ability to work as part of a team to find resolution.
- Ability to work under pressure and highly self-motivated.
We offer competitive remuneration package and opportunity for career and personal development.
Phone: 087 666 870
Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang , Phnom Penh.