Manager, IT Network Administration

Location: Head Office

Position: Manager, IT Network Administration

Deadline: March 31, 2023

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Duties & Responsibilities

  • Responsible for Core Network of IT Infrastructure department, i.e: Core Router and Core Switch make sure they are well managed, properly connected to all servers & hardware for a smooth and secure running of the whole infrastructure network.
  • Support service desk team acting as level 2 network escalation support.
  • Implement and maintain local area network (LAN) and wide area network (WAN) infrastructure to fit the current business environment.
  • Maintain stability, uptime of IT Network and HA of all branches connected to head office data center and DR site.
  • Manage network integration with 3rd parties partnering with WBC.
  • Implementing IT security framework with all network appliance make sure it comply with internal security framework and standard practice.
  • Plan & forecast for further IT Network growth aligning with WBC’s business plan and growth.
  • Core network availability of at least 99.9% uptime (branches, head office and DR center).
  • Both physical and logical security must be applied.
  • Join seminar and bring new technology to improve network infrastructure to get more secure.
  • High availability network architecture is in place to eliminate the single point of failure.
  • Building network monitoring tools to monitor and manage network infrastructure.
  • Clearly understand and working with vendor to get deeply understand of network.
  • New network architecture at follow the infrastructure diagram.
  • Logical and physical network security implementation at is met the business requirement.
  • Propose or recommend to purchase Network hardware to support business requirement.
  • Perform DR activation drill at least once times per year.
  • Resolve remote access VPN to T24 system.
  • New project that assign by line manager.
  • Ensure on time implementation of PDM performance development, coaching and annual appraisal for WBC staff on a quarterly and annual basis.
  • Be more proactive and working smart within IT team and among the staff.
  • Self-motivate and tech research to improvement themselves as well as organization.
  • Enchantment of hard and soft skill align with IT technology’s roadmap.
  • Builds strong relationships with internal team, the cross function, end user and supplier.

Requirement Competencies

  • Bachelor degree in Computer Science/Related field or higher.
  • At least 3 years’ experiences in managing IT support services.
  • At least 3 years’ experience in managing Network Infrastructure.
  • CCNA, CCNA Security certified is preferable.
  • Strong understanding of Network structures for LAN, WAN, VPN and Firewall Security appliance such as Palo Alto, Cisco ASA/FTD, NAC, Checkpoint and Load balancing firewall.
  • Experience with switching, routing protocol including high availability (HA) and data center inter-connect for layer 2 and layer 3.
  • Knowledge of relevant infrastructure tools and technologies.
  • Knowledge and experience in developing and implementing IT policies and procedures.
  • Experience in team management or supervisor of IT support and network role.
  • Experience in Network Topology and Configuration and TCP/IP Configuration.
  • Advance knowledge to setup and maintain Firewall and Virtual Private Network.
  • Good knowledge to setup and maintain IT Network security.
  • Information and network security.
  • Implementing solutions, Creative, Cooperative, Meeting deadlines, Self-motivated.
  • Requires to work until night time or weekend if system or network is failed or any project.
  • Prior experience with a 24/7 technical operational environment is highly desired.
  • Strong good communication and interpersonal skills.
  • Strong verbal and interpersonal skill.
  • Skill on building good relationship with vendor.

Benefit Packages

We offer competitive remuneration package and opportunity for career and personal development.

How to Apply


Phone: 087 666 870

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang, Phnom Penh