Head, Channel Strategy

ទីតាំង: Head Office

មុខតំណែង: Head, Channel Strategy

ផុតកំណត់: ខែ​មិថុនា 30, 2024

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កាតព្វកិច្ច និងទំនួលខុសត្រូវ

  • To prepare plan of action covering responsibilities of this position.
  • To set up clear RR of each units and department KPI.
  • To plan Annual Business for department.
  • To develop department​​ bylaws in alignment with the company’s strategic plan.
  • To prepare and manage department’s annual budget.
  • To develop and deploy branch network strategy.
  • To develop and deploy ATM/CRM/Self-Banking network strategy.
  • To ensure that the deployed Network (Branch & ATM/CRM/Self-Banking) are properly implemented following the branding strategy.
  • To implement Channel Network Strategy (Branch, ATM, CRM and Self Banking).
  • To monitor the operations of new establishment/relocation and existing of channel network.
  • To recommend improvements, closures, or relocations for poor performance branch network.
  • To ensure the new setup and design of Branch, ATM, CRM and Self Banking are following the standard.
  • To coordinate with other departments, such as marketing, operations, risk, and compliance to ensure smooth and efficient ATM network operations and customer service.
  • To manage cash operations to support business with coordination/support from the treasury.
  • To ensure the auxiliary work such as security matter.
  • To install/upgrade ATM/CRM.
  • To supervise team who manage ATM/CRM/Self-Banking & Ensure the support are ready in place when needed.
  • To develop training materials of automation equipment related work.
  • To provide leadership & guidance as well as sharing the relevant knowhow to staff within the. department.
  • To build and maintain strong relationships with internal staff and stakeholders to ensure open and fluid communication.
  • To perform other tasks as assigned by Division Head/C-levels/the BOD.

Requirement Competencies

  • Bachelor’s degree in finance and banking, Business Management or any relevant field
  • Excellent communication skill & negotiation skill
  • Creative and innovative to generate new ideas & initiatives for new banking business model
  • Leadership, management, and organizational skills to lead the team to achieve the goals
  • Strategic, analytical & problem-solving skills
  • Excellent English language in both Speaking and Writing
  • Proficiency in relevant software, tools, and platforms such as Outlook, Microsoft Word, Excel
  • Proven and successful in managerial level experience related to Business and Planning Management, Partnership Development or Marketing and sales, at least 3 years in commercial bank or MDIs.
  • At least 5 years of experience in branch network management, branch operations, or a similar field

Benefit Packages

We offer competitive remuneration package and opportunity for career and personal development.



Phone: 087 666 870

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I,
Boeung Keng Kang, Phnom Penh.