Assistant Manager, Learning and Development Operations

Location: Branch Office

Position: Assistant Manager, Learning and Development Operations

Deadline: February 29, 2024

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Duties & Responsibilities

  • To work with Training Operations Unit on annual Training plan assigned to Regional offices.
  • To work with training operations team and IT Development to sure that system training environment is developed and can be used to train staff.
  • To develop effective lesson plans/methodologies to ensure that all training deliveries are practical and with quality.
  • To communicate training plan to all staff and management at assigned Regional offices.
  • To make sure that all pool of Trainers at RO ( RSA and related Trainers) receive facilitation skill and other products TOT trainings.
  • To make sure that all new staffs at regional offices complete their NSO courses within the first month of their employment with Woori Bank Cambodia both General and Operations Sessions.
  • To deliver and facilitate all training related to new products and Services to RO staffs effectively and on time.
  • To coordinate and ensure that all staff at assigned ROs completed mandatory Training courses.
  • To coordinate and make sure that all staff completes all refresher training courses assigned to them
  • Provide and facilitate all functional Training courses to all staff as per timeline.
  • Work with line manager and program team to make sure that all staff at ROs participate in competition and certification program.
  • Ensure that all staff who failed competition programs re-take courses and passed the tests.
  • Coordinate/facilitate relevant training courses via E-learning/Virtual based on POA assigned for Regional Offices.
  • To perform other tasks are assigned by managers.

Requirement Competencies

  • Bachelor Degree graduate
  • At least 3 years- experience in banking/MDI sector
  • Previous experience as Trainer related to credit products or Deputy/ Branch Manager who clearly understand about credit products.
  • Good knowledge of MS. Office, especially excel (Advanced level is a plus)
  • Able to work under minor supervision
  • Able to handle multi-assignment at the same time
  • Able to perform well in teamwork
  • Good attitude and getting along with team and all stakeholders.
  • Good monitoring and follow-up skills
  • Good communication skills
  • Good problem solving skills
  • Experience in training/event arrangement

Benefit Packages

We offer competitive remuneration package and opportunity for career and personal development.

How to Apply

Applyjob@wooribank.com.kh

Phone: 087 666 870

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang, Phnom Penh.

Senior Officer, Loan Recovery

Location: Branch Office

Position: Senior Officer, Loan Recovery

Deadline: February 15, 2024

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Duties & Responsibilities

  • To formulate plan of detail actions of written off loans from previous and current years.
  • Set out the detail actions and target of WO recoveries in daily weekly and monthly.
  • To engage and approach all branch managers and regional manager to discuss and explore practical technique and strategies to incorporate into the plan.
  • To identify and assess a recovery likelihood of WO clients, rating low, medium, or high.
  • To coordinate with CSO to identify WO clients and classify them into four different categories according to combination of their willingness to pay and capacity to pay
  • To visit home all WO’s clients.
  • To work with BM and CSO to execute recovery techniques and strategies including, WO mapping, regular home visit and chasing, and collecting.
  • To report the status of loan recovery progress and challenges to direct supervisor.
  • To share recovery experiences and lessons learnt to BM and CSO to get them better knowledge and understood for improving the loan assessment in the next loans made/originated.
  • Other tasks assigned by line manager.

Requirement Competencies

  • Must understand and agree on WBC Mission, purpose, values, and objectives
  • Bachelor Degree in Finance/Banking or other related equivalent.
  • Must have strong numeric and analytical skills, and strong team spirit.
  • Must have commitment to assigned tasks and have the ability to work under pressure.
  • Be able to operate smartphone and/or tablet/iPad.
  • Minimum 2 years experience in microfinance operations.
  • Strong interpersonal, communication, staff supervision, training and management skills.

Benefit Packages

We offer competitive remuneration package and opportunity for career and personal development.

How to Apply

Applyjob@wooribank.com.kh

Phone: 087 666 870

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang, Phnom Penh.

Senior Officer, Mobile Loan Recovery

Location: Branch Office

Position: Senior Officer, Mobile Loan Recovery

Deadline: February 15, 2024

Apply Now

Duties & Responsibilities

  • To assist designated CRM to develop annual POA for successful implementation.
  • To work with guidance from designated MMLR, the SOMLR prepares his monthly activity plan for fruitful execution to deliver to the main purpose of his position.
  • To recovery target plan for specific PAR in identified ROs and BOs.
  • To handled BMs, and CSOs to track their concerned PAR recovery progress by comparing to their set target for better improvement.
  • To carry out all set plans highlighted above timely and successfully.
  • To analyze key contributing root causes of unsatisfied result for next support actions with concerned people.
  • To perform field check and necessary verification to get full understanding of causes and implied effects.
  • To strengthen the RO and BO arrears solving team to be more functioned and active in resolving their delinquent loans.
  • To prepare monthly progress reports for all main target items and action points against the actual result to precisely see the variance or gap for next improvement actions with concerned staff, and then report to the designated OM.
  • To build self-capacity and related skills to improve performance and productivity. Implement the Performance and Development Management (PDM) plan.
  • Other duties that may be assigned by line manager.

Requirement Competencies

  • Must understand and agree on WBC Mission, purpose, values, and objectives
  • Bachelor Degree in Finance/Banking or other related equivalent.
  • Must have strong numeric and analytical skills, and strong team spirit.
  • Must have commitment to assigned tasks and have the ability to work under pressure.
  • Be able to operate smartphone and/or tablet/iPad.
  • Minimum 2 years experience in microfinance operations.
  • Strong interpersonal, communication, staff supervision, training and management skills.

Benefit Packages

We offer competitive remuneration package and opportunity for career and personal development.

How to Apply

Applyjob@wooribank.com.kh

Phone: 087 666 870

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang, Phnom Penh.

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