Assistant Manager, Credit Risk Management

Location: Head Office

Position: Assistant Manager, Credit Risk Management

Deadline: August 1, 2025

Apply Now

Duties & Responsibilities

  • Perform ECL computations for loan portfolios under IFRS 9 guidelines.
  • Conduct data integrity and accuracy checks by validating the appropriateness of staging based on staging criteria, EIR calculation, collateral types, and cash flow for the ECL calculation.
  • Develop, maintain, and refine PD (Probability of Default) and LGD (Loss Given Default) models.
  • Prepare monthly PD reports for management.
  • Prepare monthly and quarterly LGD reports for Manager.
  • Assist the Line Manager in conducting forward-looking assessments to identify trends and potential risks that may impact the bank’s credit portfolio, utilizing economic indicators, market analysis, and model validation.
  • Support the Line Manager in conducting back-testing and inventory update.
  • Ensure data quality in the extraction of in-house web reports.
  • Support the automation and enhancement of ECL calculation processes.
  • Assist in stress testing and scenario analysis for credit risk forecasting.
  • Analyze the results of loan portfolio quality for the Head of Department and management.
  • Collaborate with the whole Risk Management Team and support them on additional tasks.
  • Assist in enhancing data management practices to improve model accuracy.
  • Conduct regular assessments of credit loss models and methodologies to ensure their accuracy.
  • Collaborate with the Loan Recovery Department to review staging criteria, including downgrades and upgrades including loan classification to ensure compliance with regulatory. requirements and standards.
  • Work with the Loan Review and Branch Operations teams to improve data integrity and the appropriateness of sector codes, collateral types, and collateral values.
  • Report results to management and follow up with relevant departments or stakeholders regarding any necessary data corrections.

 

Requirement Competencies

  • Hold a bachelor’s degree in management, Finance & Banking, Accounting, or other related fields.
  • Having data analytical skills, knowledge and experience using excel.
  • Having knowledge in English.
  • Have at least 2 years of experience in accounting, credit-related field, including loan processing, assessment, and/or approval.
  • Understanding Teller Functions and experience using the T24 system.
  • Demonstrate good interpersonal skills, communication skills, and a strong commitment to support.

Benefit Packages

We offer competitive remuneration package and opportunity for career and personal development.

How to Apply

Applyjob@wooribank.com.kh

Phone: 087 666 870

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang, Phnom Penh.

Officer, Merchant Acquisition & Support

Location: Head Office

Position: Officer – Merchant Acquisition & Support

Deadline: August 1, 2025

Apply Now

Duties & Responsibilities

  • Assist in sourcing and approaching prospective merchants or clients through field visits, phone calls, or lead databases.
  • Explain product or service offerings and assist in completing registration and onboarding steps.
  • Collect and verify required documentation (e.g., KYC, business licenses, bank details).
  • Coordinate with internal teams (compliance, operations, sales) to ensure smooth and timely onboarding.
  • Provide first-level support to newly onboarded merchants or clients, including setup assistance, troubleshooting, and training.
  • Respond to merchant queries related to account activation, usage, or technical issues and escalate as needed.
  • Monitor onboarding progress and follow up with merchants to ensure active engagement.
  • Maintain accurate records of acquisition activities, onboarding status, and support cases in CRM or internal systems.
  • Support team members in preparing daily/weekly reports on onboarding and support metrics.
  • Help identify common issues and contribute to improving onboarding materials and FAQs.

Requirement Competencies

  • Diploma or Bachelor’s degree in Business, Marketing, Communications, or a related field.
  • 1–2 years of experience in sales support, client onboarding, or customer service (experience in fintech, e-commerce, or banking is a plus).
  • Strong communication and relationship-building skills.
  • Detail-oriented, organized, and capable of handling multiple tasks simultaneously.
  • Proficient in Microsoft Office/Google Workspace; basic familiarity with CRM or ticketing systems is preferred.

Benefit Packages

We offer competitive remuneration package and opportunity for career and personal development.

How to Apply

Applyjob@wooribank.com.kh

Phone: 087 666 870

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang, Phnom Penh.

Assistant Manager, Operations (Process & System)

Location: Head Office

Position: Assistant Manager, Operations (Process & System)

Deadline: August 1, 2025

Apply Now

Duties & Responsibilities

  • Analyze current workflows and identify gaps, inefficiencies, or risks in operational processes.
  • Design, document, and implement improved processes using standard frameworks.
  • Collaborate with stakeholders to streamline merchant, customer, or internal team journeys.
  • Work with Product, Tech, or IT teams to scope and support implementation of system tools or process automation.
  • Conduct UAT (User Acceptance Testing) for new features or tools before rollout.
  • Monitor system performance and recommend improvements based on operational needs.
  • Use data analysis (basic SQL, Excel, dashboards) to identify performance bottlenecks or recurring issues.
  • Prepare reports or insights to support decision-making by Operations or Leadership teams.
  • Serve as a bridge between operations, product, tech, and business teams to ensure smooth project execution.
  • Train internal teams on updated processes, tools, and SOPs.

Requirement Competencies

  • Bachelor’s degree in Business Administration, Operations Management, or a related field.
  • 2–4 years of experience in operations, process design, or system implementation.
  • Strong understanding of process mapping tools and methodologies.
  • Hands-on experience with workflow or project management platforms
  • Proficient in Excel familiarity with or tools is a plus.
  • Strong communication and stakeholder management skills.

Benefit Packages

We offer competitive remuneration package and opportunity for career and personal development.

How to Apply

Applyjob@wooribank.com.kh

Phone: 087 666 870

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang, Phnom Penh.

Assistant Manager ,Merchant Campaign Activation Lead

Location: Head Office

Position: Assistant Manager , Merchant Campaign Activation Lead

Deadline: August 1, 2025

Apply Now

Duties & Responsibilities

  • Develop merchant campaign activation plans aligned with business goals and customer acquisition targets.
  • Identify priority merchant segments and design tailored campaign mechanics (e.g., promos, in-store events, co-branded activations).
  • Coordinate campaign timelines, budgets, and resource requirements.
  • Lead execution of both on-ground and digital activation initiatives, including booth setup, branding materials, and merchant readiness.
  • Collaborate with field teams to deploy and manage activation efforts across target locations or events.
  • Ensure merchant participation and engagement before, during, and after campaign periods.
  • Monitor campaign performance metrics such as new customer acquisition, merchant conversion, and ROI.
  • Work with the analytics or data teams to assess campaign effectiveness and recommend improvements.
  • Prepare post-mortem reports and share actionable insights for future planning.
  • Coordinate with sales, operations, creative, and compliance teams to ensure smooth execution of merchant campaigns.
  • Maintain clear communication with merchants, supporting them throughout campaign lifecycles.
  • Ensure all activities comply with internal policies and brand guidelines.

Requirement Competencies

  • Bachelor’s degree in Marketing, Business, Communications, or a related field.
  • 2–4 years of experience in campaign execution, trade marketing, merchant marketing, or field activation (e.g., e-commerce, retail, or fintech).
  • Experience leading campaigns from planning through execution and evaluation.
  • Strong organizational and project management skills.
  • Excellent interpersonal and communication skills.
  • Comfortable working in a fast-paced, cross-functional environment.
  • Willingness to travel for on-ground activations if needed.

Benefit Packages

We offer competitive remuneration package and opportunity for career and personal development.

How to Apply

Applyjob@wooribank.com.kh

Phone: 087 666 870

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang, Phnom Penh.

Senior Officer ,Merchant Acquisition & Support

Location: Head Office

Position: Senior Officer – Merchant Acquisition & Support

Deadline: August 1, 2025

Apply Now

Duties & Responsibilities

  • Identify and approach potential merchants or clients through field visits, referrals, or inbound leads.
  • Pitch company services, conduct initial screenings, and assist with the onboarding process.
  • Ensure all documentation, forms, and KYC/AML requirements are complete and compliant.
  • Coordinate with internal departments (e.g., risk, legal, operations) to ensure smooth and timely onboarding.
  • Serve as the first point of contact for newly onboarded merchants or partners during the initial activation phase.
  • Provide support related to platform usage, transactions, training, and issue resolution.
  • Monitor performance during the early stages of the merchant lifecycle and flag issues to relevant teams.
  • Maintain accurate records of acquisition activity and onboarding progress in CRM or internal systems.
  • Gather feedback from partners and escalate improvement opportunities to product or operations teams.
  • Assist in preparing acquisition and performance reports for management.

Requirement Competencies

  • Bachelor’s degree in Business, Marketing, Operations, or a related field.
  • 2–4 years of experience in sales, client onboarding, or partner support roles (experience in fintech, banking, or e-commerce is preferred).
  • Strong communication and interpersonal skills, with customer-first thinking.
  • Ability to multitask and work across different teams in a fast-paced environment.
  • Proficient in Microsoft Office or Google Workspace; experience with digital platforms is a plus.
  • Familiarity with merchant acquisition or digital onboarding processes.
  • Knowledge of regulatory compliance in banking or fintech.

Benefit Packages

We offer competitive remuneration package and opportunity for career and personal development.

How to Apply

Applyjob@wooribank.com.kh

Phone: 087 666 870

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang, Phnom Penh.

Senior Manager, System Development (Backend)

Location: Head Office

Position: Senior Manager, System Development (Backend)

Deadline: July 5, 2025

Apply Now

Duties & Responsibilities

  • Involve with IT Business Analysis team to analyze system requirement and to provide system analysis, impact analysis, and proposed solution to requester
  • Design, develop and maintain web-based applications, API interface with partners, and API interface with other system designed and develop by the bank
  • Collaborate with frontend developers to integrate backend API or other system with other 3rd party or our mobile applications
  • Implement and manage containerized-based applications or services
  • Have basic knowledge in loan and savings functionalities
  • Arrange the plan and team to develop system
  • Follow agile scrum methodology in system development life cycle
  • Environments preparation for Development, SIT, UAT, Pre-Prod and/or Prod
  • Troubleshoot existing systems or API regularly
  • Monitor or check reports daily basis
  • Provide technical training to your team
    Support other team or staff for knowledge sharing
  • Develop new ad-hoc requests and other tasks assigned by line manager

Requirement Competencies

  • Bachelor degree in computer science
  • Have at least 4 years of experience in system development, backend
  • Experience in loan and savings products or services
  • Experience in using markup language such as HTML, CSS and other scripts (Javascript, jQuery etc…)
  • Experience in using major languages such as C# .Net Core or .Net framework, Java, Spring Boot, Node.js, and other frameworks or libraries which will be used to support web-based application or API
  • Experience in using RESTful or SOAP
  • Experience in using various data exchange format such as CSV, XML and JSON
  • Experience in using Structure Query Language and Data Manipulation Language
  • Experience in using relational database or non-relational database
  • Understand containerized platform
  • Understanding of object oriented concepts, design patterns, and application frameworks
  • Have strong skill in using distributed version control system
  • Have strong skill in DevOps
  • Strong analytical and problem solving skills

Benefit Packages

We offer competitive remuneration package and opportunity for career and personal development.

How to Apply

Applyjob@wooribank.com.kh

Phone: 087 666 870

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang, Phnom Penh.

Senior Manager, DevOps Engineer

Location: Head Office

Position: Senior Manager, DevOps Engineer

Deadline: July 5, 2025

Apply Now

Duties & Responsibilities

  • Lead team and drive include practice DevOps for IT system deployment both new system and existing enhancement.
  • Prepare clear plan of action to the team and project stockholder.
  • Ensure that the architecture support the project’s business goals and is aligned with the rest of the organization’s technical architecture.
  • Analyze and architect new system to support new business requirement.
  • To define the software components (such as database schema, operating system, configuration, etc.) to support the project’s functionality.
  • Investigation and troubleshoot the issues using various tools and techniques.
  • Documented all change and other related matters to DevOps Tools.
  • Stay on top of latest trends and technologies.
  • Oversee, improve and upgrade CI/CD pipeline, software and hardware.
  • Provide support and collaboration with IT Group.
  • Work with IT Operations setup and enhancement platform to support requirement from IT Development & Security.
  • Self-motivate and tech research to improvement themselves as well as organization.
  • Enchantment of hard and soft skill align with IT technology’s roadmap.
  • Builds strong relationships with internal team, the cross function, end user and supplier
  • Be polite communication between staff and other peoples surrounding.
  • Other tasks assigned by supervisor.

Requirement Competencies

  • Holding a bachelor degree in Computer Science and/or equivalent degree.
  • Minimum 5 years of work experience IT Development and 3years in managerial role.
  • 2+ years’ experience in DevOps engineering, System engineering, or similar.
  • Experienced with DevOps practices like automated provisioning/deployments, infrastructure as code using tools ie. Docker, Ansible, Kubernetes.
  • Experienced with scripting language. (Bash, Python, JSON, YAML, Groovy, etc.)
  • Hand-on experience with DevOps and repository tools TekTon, ArgoCD, Gitlabs, Jenkins, and well-understanding about CI/CD pipeline deployment.
  • Experienced with Monitoring tools and troubleshooting tools (Prometheus, Grafana, Fluent, ElasticSerach, Logging and Kibana (ELK)).
  • Problem Solving and Decision Making- Working with Tools and Technologies.

Benefit Packages

We offer competitive remuneration package and opportunity for career and personal development.

How to Apply

Applyjob@wooribank.com.kh

Phone: 087 666 870

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang, Phnom Penh.

Manager, IT Data Center & Server

Location: Head Office

Position: Manager, IT Data Center & Server

Deadline: June 30, 2025

Apply Now

Duties & Responsibilities

  • Propose a standard and effective datacentre architecture.
  • Propose redundant power source and ensure all are available 24/7.
  • Install and design UPS clustering and manage its usage to ensure servers and other devices are retained during electricity cut off.
  • Manage and ensure rack, cabling and other necessaries item in datacentre are function and well documented (cooling system, FM200…etc.).
  • Manage and solve every issue in datacentre.
  • Provide support the DR Drill activity at least once a year by coordinating with DR Drill Committee and related stakeholders.
  • Creating DR Drill document & update to reflect existing system functions.
  • Propose and design new and simplify system architecture to gain organization productivity with cost effectively.
  • Comprehensive analyse and forecast for hardware growth to meet organization needs.
  • Manage and Maintained compute/storage and virtualize technology to ensure running smooth to support business operation.
  • Manage and lead team to install and prepare server environment to support business requirement.
  • Manage and lead team to conduct a properly patching for each OS and application.
  • Install/configure high availability Clustering with team to minimize the risk for organization.
  • Manage and ensure all server and application resources are properly allocate and monitor by team (IP Address, physical and logical arrangement).
  • Define and ensure all procedure and guideline of server deployment and strictly enforce and follow by team.
  • Ensure spare paths are available and replaceable.
  • Purchase/Manage/Control license which installed on each server.
  • Eliminate/minimize risk related on server for organization.
  • Propose an innovative way and enforce users to utilize storage consumption.
  • Manage and lead team to ensure all storages are up and running of SAN/NAS Storage.
  • Ensure spare paths are available and replaceable.
  • Minimize risk (data loss) on storage level by implement high availability.
  • Ensure all subordinates are fully understand of storage architecture of organization.
  • Define backup policy to ensure all data are backup and restorable.
  • Create/define backup procedure and guideline.
  • Manage and lead team to conduct quarterly restore test to ensure all backup data are restorable.
  • Manage and provide effective solution to team related to backup issue.
  • Propose or recommend to purchase server/storage, data center equipment hardware to support business requirement.
  • Perform DR activation drill at least once times per year.
  • Resolve issue related to data center, server/storage, application in timeline manner include preventative plan.
  • Perform other tasks as assigned by supervisor.

Requirement Competencies

  • At least Bachelor degree or equivalent on Computer Science or Information Technology.
  • At least 4 years’ experience of server administrator and technical support experience.
  • Experienced in Microfinance or Banking sector is preferred.
  • Experienced in Data Center Management and Operation with multiple sites are preferred.
  • Experienced in hardware of server and storage with IBM, HPE, Cisco, NetApp are preferred.
  • Experienced in Virtualization technology especially VMware and Hyper-V.
  • Strong understanding of server structures Microsoft and Linux or Unix System is desirable.
  • Knowledge and understanding of Application & DBMS.

Benefit Packages

We offer competitive remuneration package and opportunity for career and personal development.

How to Apply

Applyjob@wooribank.com.kh

Phone: 087 666 870

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang, Phnom Penh.

Assistant Manager, IT Data Center & Server

Location: Head Office

Position: Assistant Manager, IT Data Center & Server

Deadline: June 30, 2025

Apply Now

Duties & Responsibilities

  • Setup (Operating system and application) to fill up business requirement.
  • IP Addressing, ensure all server IP address are recorded into the system.
  • Licensing, ensure all license both OS and application which installed on server are properly managed and recorded.
  • Design and update server architecture both logical and physical to meet the standard.
  • Install and configuring High Availability services such as :Clustering and Load balancing.
  • Administration on Virtualization (Hyper-V, VMWare admin).
  • Hyper Converge Infrastructure (HCI), Properly understanding of HCI in order to propose and implement for organization.
  • Performance and services, Install and configure monitoring tools to track the performance and services of each server.
  • Prepare and forecast for hardware growth for organization.
  • Vendor management, working closely and ensure all reliable vendors are contact and supportable.
  • Develop and update procedures and guidelines related to Server deployment.
  • Log/issue, first level analysis of log and issue on server and provide an effective solution.
  • Involve in the implementation of IT security framework.
  • Well understanding of backup solution and architecture (Symantec).
  • Ensure backup profiles (both file server and core banking database) are running as schedule such as EOD, SOD, Daily, Weekly, Monthly and Yearly.
  • Ensure all data are backup and restorable by conduct the quarterly restore test.
  • Well manage data backup in difference location both online and offline (Tape).
  • Ensure all tapes are properly delivered to the right and safe location.
  • Define backup and recovery procedure and guideline.
  • Power and generator, ensure power sources are redundant with properly test and monitor.
  • UPS, design a redundant UPS architecture and ensure consumption/load are balance on each UPS to retain the services available during electricity cut off, conduct the quarterly test to ensure UPS are alive.
  • Rack, properly install and manage rack space.
  • Security access, properly manage datacentre entrance by installing fingerprint system, report and log are maintained
  • New data center, server and application architecture at follow the infrastructure diagram.
  • Perform DR activation drill at least once times per year.
  • Resolve issue related to data center, server/storage, application in timeline manner include preventative plan.
  • Perform other tasks as assigned by supervisor.

Requirement Competencies

  • At least Bachelor degree or equivalent on Computer Science or Information Technology.
  • At least 2 years of data center & server engineer and technical support experience.
  • Experience in system backup and recovery technology.
  • Hand-on experiences with Windows and Linux/Unix platform are desirable.
  • Experience in IT server management and Support function.
  • Knowledge of relevant infrastructure tools and technologies.
  • Knowledge and experience in developing and implementing IT policies and procedures.
  • Prior experience with a 24/7 technical operational environment is highly desired.

Benefit Packages

We offer competitive remuneration package and opportunity for career and personal development.

How to Apply

Applyjob@wooribank.com.kh

Phone: 087 666 870

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang, Phnom Penh.

Assistant Manager, IT Security Compliance

Location: Head Office

Position: Assistant Manager, IT Security Compliance

Deadline: June 30, 2025

Apply Now

Duties & Responsibilities

  • Defining the user role access matrix and review user role based access control based on IT assist profiles and system risk for compliance report.
  • Conducting review of user status, activity logs or audit trail and monthly for compliance report, based on the nature of IT system.
  • Improving the IT service of user request for creating user account on the system.
  • Periodically reviewing report for the active user, in-active user, staff resign/movement, staff on leave, officer in-charge (OiC), new staff join, terminated staff, and user request.
  • Developing the policies/procedures /standards/guideline of user access management to align with the real practical in WBC’s system.
  • Defining dual control password for super ID account of the WBC system.
  • Periodically reviewing the password policy of the WBC systems in order to align with the approved policies.
  • Explore or research on the international certification standard, regulatory, certification best practices in order to implement the information security Policies/Manuals/Guidelines.
  • Maintain the policy documents for alignment with the regulatory, currently practical and audit purposes.  Assist the IT Group for improving the IT Services for better supporting and processing.
  • Present the overview structure, role and responsibilities of the IT Security & Compliance to new joined teammates for their fundamental understanding.
  • Guide new teammate and/or backup person of the team be able to perform the assigned tasks.
  • Prepare the details work manual which under his/her responsible tasks as roadmap for guiding new teammate or backup person easy to understand.
  • Guide and assist the responsible team to deal with internal and external auditors, Woori Bank HQ, and regulatory body for supporting any requirement documents.
  • Collaborate with the responsible person and WBC compliance, internal auditing, risk management and work with various technical teams in the design and implementation of audit, & regulatory compliance practices.
  • Develop the team’s expertise and professionalism.
  • Build self-capacity through on-going learning and development.
  • Ensure on time implementation of PDM performance development, coaching and annual appraisal.
  • Build and maintain relationship with staff, supervisors and other stakeholders.
  • Perform other tasks as assigned by supervisor.

Requirement Competencies

  • Relevant IT qualification to Computer Science or Information Technology.
  • At least 4 years of information security experiences or IT audit.
  • Proven experience of developing, submitting IT audit, and compliance report to governing bodies, legal and/or external authorities.
  • Experience with common information security management frameworks, such as International Standards Organisation (ISO) 27001, the IT Infrastructure Library (ITIL) and Control Objectives for Information and Related Technology (COBIT) frameworks.
  • Proven experience in the implementation and monitoring of service performance KPIs, performance metrics, service standards and agreements.
  • Experience of implementing and managing PCI-DSS compliance.
  • Demonstrate experience of designing, developing and implementing information security policies within an overall Information Management strategy.

Benefit Packages

We offer competitive remuneration package and opportunity for career and personal development.

How to Apply

Applyjob@wooribank.com.kh

Phone: 087 666 870

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang, Phnom Penh.

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