Assistant Manager, POS Operation

Location: Head Office

Position:

Deadline: April 20, 2025

Apply Now

Duties & Responsibilities

Develop strategy for Card acquisition.
Liaise with international payment companies to explore the new digital products and services.
Annual review Manual, procedure and POS products/Services functional.
Maintain documentation on POS.
Review new client implementations POS scheme programming implementations handling all associated interactions with processors, POS manufactures and other third-party providers.
Work closely with the Compliance, Risk and Strategy & Planning team to roll out new projects/procedures.
Provide support on investigations and resolution of issues relating to digital business products/services.
Review and handle reported complaints and issues related Digital Business products/service.
Perform basic troubleshooting and handle the operations of different systems / applications, and report any errors or bugs and participate in work around and applying solutions.
Support vendor relationships, vendor contact list, business review, account management, resolving day to day issues, and supporting strategic initiatives.

Requirement Competencies

Fluent using English written and verbal.
Minimum 1-2 years of experience in POS operation or other similar experience.
Good knowledge of POS Product.
Be proactive and good team work
Strong interpersonal skills.
Honestly, commitment and hard work.

Benefit Packages

We offer competitive remuneration package and opportunity for career and personal development.

How to Apply

Apply: job@wooribank.com.kh

Phone: 087 666 870

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang, Phnom Penh.

Assistant Manager, POS Acquisition

Location: Head Office

Position: Assistant Manager, POS Acquisition

Deadline: April 20, 2025

Apply Now

Duties & Responsibilities

To onboard card alliance for offer discount/benefit to WBC cardholder.
To process for agreement signing internally and with alliance.
To work with Marketing team to promote the benefit offer through all available channel.
To track the performance of the benefit offered from alliance and propose for bettering the benefit.
To work with all related team such as marketing, branch operation, HR, IT support and ground staff to drive the result of each booth activation.
To control on the general activities of each booth activation, make sure all the crew members are working together to push the sale of card product and other related product.
To summary the booth activation result for management review and plan for the next booth activation.
To visit assign branches in order to provide training and refreshing on the card product which include product knowledge, promotions and key selling points.

Requirement Competencies

Bachelor Degree in Finance and Banking or related fields.
Able to use English for communication and reporting.
Minimum 1 years of experience in sales, marketing, banking or other similar experience.
Be proactive and good team work and customer service.
Strong interpersonal skills.
Honestly, commitment and hard work.

Benefit Packages

We offer competitive remuneration package and opportunity for career and personal development.

How to Apply

Apply: job@wooribank.com.kh

Phone: 087 666 870

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang, Phnom Penh.

Assistant Manager, Agile QA

Location: Head Office

Position: Assistant Manager, Agile QA

Deadline: April 14, 2025

Apply Now

Duties & Responsibilities

Attend and contribute during sprint planning/review sessions.
Attend daily stand-ups with SCRUM team.
Analyze and prepare timeline of quality assurance testing for each Sprint planning.
Analyze and prepare test cases based on Sprint backlog.
Prepare facilities for testing (iPad, phone…).
Conduct testing follow the test case scenario.
Update/Record Sprint bugs/issues/ result into the system.
Ensure all testing results are document properly in both soft/hard copy.
Work closely with SCRUM team in order the result of testing is worked smoothly.
Work closely with development team to follow up the bug fixing in Sprint Backlog.
Support SCUM team on any requests related to testing activities.
Develop skill and knowledge in role and responsibility
Other tasks as assigned by the Supervisor.

Requirement Competencies

Bachelor degree in field of IT, IT for Business or Finance and Banking or other equivalent fields.
At least 2 years’ experiences and knowledge in API Testing OR Web and Mobile Testing
OR Core Banking System OR supporting IT Application preferably in Financial Institution related to Core Banking application support functions especially in Temenos T24.
Experience in establishing test scenario to support rollout of new financial product or
services in IT Systems.
At least 2 years’ experience in software quality assurance testing
Experience in unit testing OR in agile testing.
Test automation tool/scripting.
Good understanding, speaking and writing in English language are preferable.
Accept challenges in testing career path by using both technical and business analytical skills.

Benefit Packages

We offer competitive remuneration package and opportunity for career and personal development.

How to Apply

Apply: job@wooribank.com.kh

Phone: 087 666 870

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang, Phnom Penh.

Senior Manager, IT Security Governance & Compliance

Location: Head Office

Position: Senior Manager, IT Security Governance & Compliance

Deadline: April 14, 2025

Apply Now

Duties & Responsibilities

To develop and maintain technical policies and standards and promote compliance in line with regulator/corporate policies and local procedures and legal and international security standards (e.g. NBC Technology Risk Guideline, NIST framework and ISO27001 etc.).
To develop and maintain technical policies and standards and promote compliance in line with on ISO 27001:2022
To lead, develop and maintain the implementation of PCI DSS and PIN Card Payment Security, and Data Security (Data Classification & Data Loss Prevention solution).
SWIFT Customer Security Program.
To develop and maintain IT governance and compliance policies.
To ensure policies are up-to-date and aligned with regulatory requirements.
To communicate policies to relevant stakeholders.
To monitor adherence to policies and recommend updates as needed.
To implement zero trust architecture (ZTA) by assessing zero trust maturity model (ZTMM) across five distinct pillars as Identity, Devices, Networks, Applications, and Workloads and Data.
To work with internal and external auditors, Woori Bank HQ, and regulatory body.
To work collaboratively with WBC compliance, internal auditing, risk management and work with various technical teams in the design and Implementation of audit, risk assessment and regulatory compliance practices.
To establish, promote and aware for IT security awareness and training to foster an effective security culture within the Bank.
To tailor IT Security Awareness training and deliver training programs to educate employees about compliance requirements and best practices.
To establish of strategies for information protection, personal information protection, and credit information management and corporate data protection.
To perform other tasks as assigned by supervisor.

Requirement Competencies

Relevant IT qualification to Computer Science or Information Technology.
At least 4 years of information security experiences or IT audit.
Proven experience of developing, submitting IT audit, and compliance report to governing bodies, legal and/or external authorities.
Experience with common information security management frameworks, such as International Standards Organization (ISO) 27001, the IT Infrastructure Library (ITIL) and Control Objectives for Information and Related Technology (COBIT) frameworks.
Proven experience in the implementation and monitoring of service performance KPIs, performance metrics, service standards and agreements.
Experience of implementing and managing PCI-DSS compliance.
Demonstrate experience of designing, developing and implementing information security policies within an overall Information Management strategy.
Effective interpersonal and communication skills, both written and verbal, and the ability to explain complex issues relating to information security at a variety of levels to technical and non-technical audiences.

Benefit Packages

We offer competitive remuneration package and opportunity for career and personal development.

How to Apply

Apply: job@wooribank.com.kh

Phone: 087 666 870

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang, Phnom Penh.

Manager, POS Operation

Location: Head Office

Position: Manager, POS Operation

Deadline: April 21, 2025

Apply Now

Duties & Responsibilities

Liaise with international payment companies to explore the new digital products and services.
Manage Manual, procedure and POS products/Services functional.
Create and maintain documentation on POS.
Manage new client implementations POS scheme programming implementations handling all associated interactions with processors, POS manufactures and other third-party providers.
Work closely with the Compliance, Risk and Strategy & Planning team to roll out new projects/procedures.
Provide support on investigations and resolution of issues relating to digital business products/services.
Perform basic troubleshooting and handle the operations of different systems / applications, and report any errors or bugs and participate in work around and applying solutions
Support vendor relationships, vendor contact list, business review, account management, resolving day to day issues, and supporting strategic initiatives.

Requirement Competencies

Bachelor Degree in Finance and Banking or related fields
Fluent using English written and verbal.
Minimum 3-5 years of experience in POS management system or other similar experience.
Good knowledge of POS Product.
Be proactive and good team work.
Strong interpersonal skills.

Benefit Packages

We offer competitive remuneration package and opportunity for career and personal development.

How to Apply

Apply: job@wooribank.com.kh

Phone: 087 666 870

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang, Phnom Penh.

Senior Manager, Merchant Operations

Location: Head Office

Position: Senior Manager, Merchant Operations

Deadline: April 10, 2025

Apply Now

Duties & Responsibilities

Develop and design efficient process flows for the Merchant Management System (MMS) to support all merchant operations, from onboarding to transaction processing, including integration with the Merchant Mobile App (MMA) and the further development of POS terminals.
Analyze existing workflows and identify opportunities for improvement or automation.
Establish and maintain operational frameworks to improve merchant service delivery.
Define roles and responsibilities within merchant operations, ensuring clear task ownership.
Work closely with product, technology, customer support, and compliance teams to align on operational requirements and goals.
Develop key performance indicators (KPIs) to measure the effectiveness of merchant operations and implement continuous improvement strategies.
Develop incentive scheme and reward program (loyalty) for both merchant and staff
Identify potential bottlenecks or risks in merchant operations and develop strategies to mitigate them.
Create and maintain comprehensive documentation of processes, policies, and workflows for merchant operations.
Lead or support training sessions to ensure team members are equipped with the knowledge needed to perform efficiently.

Requirement Competencies

Education:

Bachelor’s degree in Business, Operations Management, or a related field.

Experience:

Strong understanding of process design methodologies, such as Lean, Six Sigma, or Agile.
Good project management skills with the ability to manage multiple tasks and projects simultaneously.
Advanced proficiency in process mapping and workflow tools.
Analytical mindset with the ability to identify trends, risks, and areas for improvement.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
Excellent communication skills & Customer-oriented mindset.
Excellent knowledge in sales and marketing skills.
Problem-solving attitude & Aptitude for fostering positive relationships.

Good English language in both Speaking and Writing

Benefit Packages

We offer competitive remuneration package and opportunity for career and personal development.

How to Apply

Apply: job@wooribank.com.kh

Phone: 087 666 870

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang, Phnom Penh.

Assistant Manager, Database Administration

Location: Head Office

Position: Assistant Manager, Database Administration

Deadline: April 10, 2025

Apply Now

Duties & Responsibilities

To install database software (DBMS) and provide proper configuration.
To handle ongoing updates, patches on the DBMS software.
To perform Database Backup and Recovery.
Self-security awareness and Identify potential weakness of the database software and WB overall system and work to minimize the risks.
To set up access control management of database security.
To respond for Data Extraction, Transformation, and Loading (ETL) requirement from related team.
To manage the growth of database size & forecast the future growth for storage capacity preparation.
To implement tools and technologies to optimize the performance and process automation of DBMS failover between DC & DR both planned & unplanned activities.
To ensure audit trails properly recorded and be able to analyses or investigate on any issue.
To assist developers with query tuning and schema refinement.
To perform scheduled maintenance and support release deployment activities after hours.
To provide 24×7 support for critical production systems.
Other tasks assign by line manager.

Requirement Competencies

Bachelor degree in IT, MIS, System Engineering majoring in database programming.
At least 3 years of experience as DBA or similar role.
Prefer MCSA in Database Administration and/or Certification in MS. SQL or Oracle DBA.
Experience with backups, restores and recovery models.
Experience of High Availability (HA) and Disaster Recovery (DR) options for SQL Server, Oracle and Other Open source DBMS.
Experience with Windows server, Linux and Shell Script programming.
Sense of ownership and pride in your performance and its impact on company’s success.
Critical thinker and problem-solving skills.
Team player and Good time-management skills.
Great interpersonal and communication skills.

Benefit Packages

We offer competitive remuneration package and opportunity for career and personal development.

How to Apply

Apply: job@wooribank.com.kh

Phone: 087 666 870

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang, Phnom Penh.

Assistant Manager, IT Data Center & Server

Location: Head Office

Position: Assistant Manager, IT Data Center & Server

Deadline: April 10, 2025

Apply Now

Duties & Responsibilities

To setup (Operating system and application) to fill up business requirement.
To ensure all server IP address are recorded into the system.
To ensure all license both OS and application which installed on server are properly managed and recorded.
To design and update server architecture both logical and physical to meet the standard.
To install and configuring High Availability services such as :Clustering and Load balancing.
To perform as admin on Virtualization (Hyper-V, VMWare admin).
To properly understanding of HCI in order to propose and implement for organization.
Performance and services, Install and configure monitoring tools to track the performance and services of each server.
To work closely and ensure all reliable vendors are contact and supportable
To develop and update procedures and guidelines related to Server deployment
To log/issue, first level analysis of log and issue on server and provide an effective solution
To involve in the implementation of IT security framework
To ensure backup profiles (both file server and core banking database) are running as schedule such as EOD, SOD, Daily, Weekly, Monthly and Yearly
To Ensure all data are backup and restorable by conduct the quarterly restore test.
To fully support any issue or incident occur of backup and restore.
To manage data backup in difference location both online and offline (Tape).
To ensure all tapes are properly delivered to the right and safe location.
To define backup and recovery procedure and guideline.
To understand of datacentre standard.
To ensure power sources are redundant with properly test and monitor.
To design a redundant UPS architecture and ensure consumption/load are balance on each UPS to retain the services available during electricity cut off, conduct the quarterly test to ensure UPS are alive.
To properly install and manage rack spaceRac.
To ensure FM200 is function by conduct the properly tested.
To ensure all notifications are send out during the incident happen in datacentre.
To install and configure Avaya phone system to support business need.
To manage datacentre entrance by installing fingerprint system, report and log are maintained.
New data center, server and application architecture at follow the infrastructure diagram.
Perform DR activation drill at least once times per year.
Other tasks assign by line manager.

Requirement Competencies

At least Bachelor degree or equivalent on Computer Science or Information Technology.
At least 2 years of data center & server engineer and technical support experience.
Experience in system backup and recovery technology..
Hand-on experiences with Windows and Linux/Unix platform are desirable.
Experience in IT server management and Support function.
Knowledge of relevant infrastructure tools and technologies.
Knowledge and experience in developing and implementing IT policies and procedures.
Prior experience with a 24/7 technical operational environment is highly desired.

Benefit Packages

We offer competitive remuneration package and opportunity for career and personal development.

How to Apply

Apply: job@wooribank.com.kh

Phone: 087 666 870

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang, Phnom Penh.

Senior Manager, IT Data Center & Server

Location: Head Office

Position: Senior Manager, IT Data Center & Server

Deadline: April 10, 2025

Apply Now

Duties & Responsibilities

To Setup (Operating system and application) to fill up business requirement.
To address IP, ensure all server IP address are recorded into the system.
To ensure all license both OS and application which installed on server are properly managed and recorded.
To design and update server architecture both logical and physical to meet the standard.
To install and configuring High Availability services such as :Clustering and Load balancing.
To work as admin on Virtualization (Hyper-V, VMWare admin).
To properly understand of HCI in order to propose and implement for organization.
To perform and services, Install and configure monitoring tools to track the performance and services of each server.
To prepare and forecast for hardware growth for organization.
To work closely with vendors and ensure all reliable vendors are contact and supportable.
To develop and update procedures and guidelines related to Server deployment.
To log/issue, first level analysis of log and issue on server and provide an effective solution.
To involve in the implementation of IT security framework.
To be well understanding of backup solution and architecture.
To ensure backup profiles (both file server and core banking database) are running as schedule such as EOD, SOD, Daily, Weekly, Monthly and Yearly.
To ensure all data are backup and restorable by conduct the quarterly restore test.
To fully support any issue or incident occur of backup and restore.
To manage data backup in difference location both online and offline (Tape).
To ensure all tapes are properly delivered to the right and safe location.
To define backup and recovery procedure and guideline.
To understand of datacentre standard.
To power and generate and ensure power sources are redundant with properly test and monitor.
To design a redundant UPS architecture and ensure consumption/load are balance on each UPS to retain the services available during electricity cut off, conduct the quarterly test to ensure UPS are alive.
To properly install and manage rack space.
To ensure cooling systems are up and running (active-passive), conduct the quarterly test
To ensure FM200 is function by conduct the properly tested.
To control on server and application architecture and follow the infrastructure diagram.
To perform DR activation drill at least once times per year.
To resolve issue related to data center, server/storage, application in timeline manner include preventative plan.
Other project assign by line manager.

Requirement Competencies

At least Bachelor degree or equivalent on Computer Science or Information Technology.
At least 4 years’ experience of server and system administrator experience.
At least 3 years’ experience in managerial role as the technical leader or supervisor.
Experienced in Microfinance or Banking sector is preferred.
Experienced in Data Center Management and Operation with multiple sites are preferred.
Experience in team management or supervisor of IT data centre operation and server.
Experienced in hardware of server and storage with IBM, HPE, Cisco, NetApp are preferred.
Experienced in Virtualization technology especially VMware and Hyper-V.
Strong understanding of server structures Microsoft and Linux or Unix System is desirable.
Knowledge of data center both on-premise and cloud technology.
Knowledge and understanding of Application & DBMS Administration.
Prior experience with a 24/7 technical operational environment is highly desire.

Benefit Packages

We offer competitive remuneration package and opportunity for career and personal development.

How to Apply

Apply: job@wooribank.com.kh

Phone: 087 666 870

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang, Phnom Penh.

Assistant Manager, Offensive Security

Location: Head Office

Position: Assistant Manager, Offensive Security

Deadline: April 4, 2025

Apply Now

Duties & Responsibilities

Ongoing cyber risk assessment/Penetration Test for all related PoA of all departments.
Engagement Third Party (Pen Testers) Outsourcing Cybersecurity Assessment Project For Critical Projects.
Secure Coding Lifecycle
Lead, motivate and train IT team and guarantee their level of knowledge and expertise.
Develop the team’s expertise and professionalism.
Continual improvement on building information security knowledge/cyber security and technology orientation.
Attending workshop/webinars to gain knowledge both soft and hard skill via expert forum and subscribe to professional magazine/international forum.
Becoming a certified professional with international certification body.
Work closely with IT management team to coordinate and provide support on information security matters.
Liaison with respective leaders/Head department related to WBC’s information security perspective.

Requirement Competencies

At least 3 years experiences of recent professional experiences in IT security.
Experience with open security testing standards including OWSAP, MITRE ATT&CK, and best practices.
Exploit Development Experience (buffer overflows, privilege escalation).
Proficiency with Penetration Testing Tools (e.g., Metasploit, Burp Suite, Nmap, Wireshark).
Good understanding of the Cyber Kill Chain and the ability to display clear analytical skills.
Knowledge and experience in penetration testing and ISO 27001 standard and enforcement.
Experience and knowledge in Cyber Security, latest threats and attack vectors and mitigation plan.
Certification in eJPT, CompTIA PenTest+ or OSCP is prefer.

Benefit Packages

We offer competitive remuneration package and opportunity for career and personal development.

How to Apply

Apply: job@wooribank.com.kh

Phone: 087 666 870

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang, Phnom Penh.

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